Shipping costs
Shipping is charged once per product group: track rate plus accessory rate when both are ordered. The final amount is shown before placing the order.
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Delivery times
- Made to order — production typically takes 2–4 working days
- Transit after production: Germany 2–4 working days; other listed countries 4–10 working days.
Countries we ship to
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Tracking
Once your order ships, you'll get an email with a tracking link.
Country not listed?
If we cannot ship a physical track to your country, you can buy the selected track as a production file for private, repeated use.
Returns
Fixed catalogue tracks, including Community layouts, and accessories carry the statutory 14-day right of withdrawal even when a track is produced after ordering. Only genuinely personalised designs or nonstandard custom dimensions may qualify for the statutory exception. You bear direct return costs; for bulky tracks the actual cost is estimated at no more than approximately €50 per track from all listed delivery countries, while postal accessories incur direct return postage. Return address: BIGHA Folierung GmbH, Kreisstr. 22, 45525 Hattingen, Germany. No additional voluntary return or exchange is offered; defect and transport-damage rights remain unaffected. Full withdrawal policy.